Request a repair under warranty: steps and required photos

Request a warranty repair if your Voltora qualifies. Provide serial number, proof of purchase, and clear photos/video of the issue. We’ll confirm eligibility, guide you through diagnostics, and arrange repair via mail‑in or partner service center. Unauthorized repairs may void coverage, so always open a ticket first.

• Steps:
  1. Submit a warranty request in Support > Repairs.
  2. Enter serial, purchase date, and photos/video.
  3. Complete guided diagnostics (if prompted).
  4. Receive RMA and repair option (mail‑in or partner).
  5. Ship or schedule appointment; keep your tracking.
• Validation: You receive a repair confirmation with ETA and status updates.