Troubleshoot Bluetooth and connectivity issues (iOS/Android)

Fix common Bluetooth and connectivity issues between your phone and Voltora device. Ensure up‑to‑date app and OS, toggle Bluetooth, forget/re‑pair the device, and allow location permissions. Interference, low battery, or outdated firmware can also cause drops. Follow this checklist before contacting Support.

• Steps:
  1. Force-quit/reopen the Voltora app.
  2. Toggle Bluetooth and Airplane Mode off/on.
  3. Forget/re‑pair the device in app and OS Bluetooth settings.
  4. Update app, OS, and device firmware.
  5. Move away from heavy interference; ensure battery >20%.
• Validation: Stable connection for 5+ minutes; controls respond instantly.