Andrew Barton
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Articles
Recent activity by Andrew Barton-
Troubleshoot Bluetooth and connectivity issues (iOS/Android)
Fix common Bluetooth and connectivity issues between your phone and Voltora device. Ensure up‑to‑date app and OS, toggle Bluetooth, forget/re‑pair the device, and allow location permissions. Interf...
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Choose a Voltora app plan: features, pricing, and how to subscribe
Voltora app plans unlock navigation, theft protection, diagnostics, and extended ride insights. Compare plan tiers, monthly vs annual pricing, and family options. Subscriptions are linked to your a...
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Theft protection: smart lock, geofencing, and recovery steps
Voltora’s theft protection combines smart locking, geofencing alerts, and recovery assistance. Enable the app lock, choose a geofence radius, and keep location services on. If theft occurs, use Fin...
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Routine maintenance: tires, brakes, battery health, and storage
Regular maintenance keeps your Voltora safe and efficient. Check tire pressure weekly, brake pad wear monthly, chain or belt tension, and clean electrical contacts. For batteries, avoid deep discha...
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Scooter first‑ride setup: assembly, charging, and safety checks
Set up your Voltora scooter quickly and safely: mount the handlebar, charge the battery, verify brakes and lights, and pair with the app for locking and firmware updates. Follow torque specs and we...
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E‑bike first‑ride setup: assembly, charging, and safety checks
Prepare your Voltora e‑bike for a safe first ride: attach pedals and handlebar, torque critical bolts, charge the battery to at least 80%, check tire pressure and brakes, and update firmware via th...
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Request a repair under warranty: steps and required photos
Request a warranty repair if your Voltora qualifies. Provide serial number, proof of purchase, and clear photos/video of the issue. We’ll confirm eligibility, guide you through diagnostics, and arr...
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Warranty coverage by model: what’s covered and for how long
Voltora warranties vary by model and component. Frames and electronics include different coverage periods; wear items (tires, brake pads, chains) are excluded. Warranty applies to original purchase...
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Get a refund: timeline and how we process returns
Refunds are initiated after inspection confirms the returned Voltora meets policy. Standard timelines: 3–5 business days for card refunds after inspection; financing and gift cards may vary. Restoc...
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Start a return or exchange: eligibility and packaging guide
Start a return or exchange within your trial window if your Voltora isn’t the right fit. To qualify, the bike/scooter must be clean, undamaged, and include all accessories. Proper packaging prevent...